For ready stock item, you can directly purchase on the website

If you have any problem you can directly whatsapp by simply click ‘HERE’ for whatsapp or us or chat via chat box provided

Most of the time NO. This is because we have almost 20 personal shopper team in USA and they are bulk buyer that handle more than 200 handbag purchase daily

But you can simply download PDF receipt for all purchase made from our website in your email.

Yes we have. You can choose either Atome, Grab Pay Later, Split, Shopback Pay Later and Buy Now Pay Later for 3 to 4 month installment

0% fee installments for ready stock item but they will be additional for preorder item

Delivery for ready stock item takes 2-3 business day

Return will be accepted if you received wrong or major defective items. Return must be made within 3 days of purchase

Preorder is an order placed for an item which has not yet available in hand. Once customer placed order, we will purchase the item and process delivery to Malaysia, which will take 4 to 5 weeks

For preorder item, you can join our official preorder Telegram Chanel as we will update all the item from USA

Yes we do but there is an additional RM 30 to RM 50 according to the price

Half deposit plan is payment plan that customer deposit 50% of total price, and balance can be paid once your order arrives our gallery. We will contact you once your order is ready and balance can be paid

Yes we do customize paper bag and dust bag, however there is additional RM 10 for the dustbag

Yes. We are located at Kota Warisan, Sepang

Near KLIA and Mitsui Outlet

We have warranty on zip and stitches for 60 days

Cancellation Policy:

For both pre-order and ready stock items, once an order is placed and a deposit is received, cancellations are not permitted, as we immediately process the order.
Return Policy:

We accept returns within 3 days of delivery.
Items must be unused, in their original packaging, and with all tags attached.
To initiate a return, please contact our customer service team for a return authorization.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Once we receive the returned item, we will process your refund within 7-10 business days.
Exchanges:

We do not offer direct exchanges. Please return the item for a refund and place a new order for the desired item.
Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 48 hours of delivery for a replacement or refund.
For further inquiries, please reach out to our customer service team.